Our process

From first conversation to long-term success—simple, transparent, and focused on your outcomes.

The Vital Process

From first conversation to long-term success—simple, transparent, and focused on your outcomes.

Consult

We listen to your goals, constraints, and learners. Together we define scope, outcomes, and success metrics.

Build

Iterative development with your team in the loop—demos, feedback, and adjustments so the product fits from day one.

Upgrade

Launch, train, and evolve. We support adoption and keep improving so your investment grows over time.

What to expect

A typical engagement follows a clear path from first conversation to long-term success.

  • Kickoff and discovery—goals, users, and success metrics
  • Scope and timeline—clear deliverables and milestones
  • First demo—see working software early
  • Iterations—feedback and adjustments each cycle
  • Launch—deployment, training, and go-live support
  • Ongoing support—help with adoption and future improvements

Frequently asked questions

  • Discovery often takes 1–2 weeks. Build length depends on scope—from a few months for a focused feature to a year or more for a full platform. We’ll give you a clear timeline and milestones after kickoff.

Get in touch

Tell us about your project and we’ll outline how we can work together.

Contact us