Privacy Policy

How we collect, use, and protect your information.

Introduction

Vital Upgrade (“we,” “us,” or “our”) is committed to protecting your privacy. This policy describes how we collect, use, and disclose information when you use our website or contact us. If you have questions, please contact us at contact@vitalupgrade.ca.

Information we collect

We collect information you provide directly, such as when you use our contact form: your name, email address, organization (if provided), and message. We may also collect usage information (e.g. pages visited, referring URL) and technical data (e.g. IP address, browser type) to operate and improve our site. We may use cookies or similar technologies where necessary for functionality or analytics.

How we use information

We use the information we collect to respond to your inquiries, provide and improve our services, send relevant communications (e.g. follow-up to a contact request), and comply with legal obligations. We do not use your contact form submissions for marketing unless you have agreed to that separately.

Sharing and disclosure

We do not sell your personal information. We may share information with service providers who assist us (e.g. email delivery, hosting) under confidentiality agreements. We may also disclose information when required by law, to protect our rights, or in connection with a merger or sale of assets.

Data retention and security

We retain your information only as long as needed for the purposes described in this policy or as required by law. We take reasonable measures to protect your data against unauthorized access, loss, or misuse; however, no method of transmission or storage is completely secure.

Your rights

Depending on applicable law, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights or ask questions, contact us at contact@vitalupgrade.ca.

Changes to this policy

We may update this privacy policy from time to time. The “last updated” date below will be revised when we make material changes. We encourage you to review this page periodically.

Last updated: March 7, 2026

Contact

For privacy-related questions or requests, email us at contact@vitalupgrade.ca or visit our contact page.